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座席theconstructionCallCenter | 邮电通讯系统 2022-08-11 73 0star收藏 版权: . 保留作者信息 . 禁止商业使用 . 禁止修改作品
这篇文章介绍在建行全省CallCenter项目(客户呼叫服务中心)的建设中,采用了语音中继分行接入,座席员全省会合的方式。为了使客户能通过拨打本地的95533(建设银行一致特服号),便能享受省中心座席员的服务,在各市

(This article introduces that in the construction of CCB's province-wide CallCenter project (customer call service center), the method of voice relay branch access and the province's meeting of agents is adopted. In order to enable customers to enjoy the services of the provincial center agents by dialing the local 95533 (consistent special service number of China Construction Bank), in each city)

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