(Professionals and college students want to improve their self-contained business and communication skills, but they are nervous when they open their mouths, their brains are short-circuited when they are chatting, and they are cold when they interrupt. Losing face, afraid of saying the wrong thing, afraid of being rejected, afraid of "talking about death", unable to enter the chat circle of colleagues, unable to guess the meaning of the boss, and unable to understand the meaning of partners. "Low emotional intelligence" and "unable to communicate" and "unable to speak" will be effectively resolved in these 36 lessons)