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Avayathe海尔and | 家庭/个人应用 2022-08-30 79 0star收藏 版权: . 保留作者信息 . 禁止商业使用 . 禁止修改作品
通过深入分析及多方对比,海尔集团最终选择了Avaya连接核心整体解决方案,其中包括Avaya呼叫核心排队机系统、Avaya自助语音服务系统、Avaya交互应答系统、Avaya自动连接方案以及AvayaS8720媒体服务器和Avaya通信管理器4.0,以不断的技术创新与升级适应场发展的需要。Avaya的连接核心解决方案采用开放平台,具有出色的扩展性。海尔可以基于业务发展的需要,方便地增加新的节/点和坐席。海尔还可以基于新的业务需求,增加新的服务模块。例如,针对家电下乡和家电以旧换新的业务。

(Through in-depth analysis and multi-party comparison, Haier Group finally chose the Avaya connection core overall solution, including the Avaya call core queuing machine system, the Avaya self-service voice service system, the Avaya interactive response system, the Avaya automatic connection solution, and the Avaya S8720 media server and Avaya communication. Manager 4.0 adapts to the needs of field development with continuous technological innovation and upgrading. Avaya's connectivity core solutions use an open platform with excellent scalability. Haier can easily add new nodes/points and agents based on business development needs. Haier can also add new service modules based on new business requirements. For example, for the business of home appliances to the countryside and home appliances trade-in.)

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