(ITIL is the IT infrastructure library (Information Technology Infrastructure Library, ITIL, information technology infrastructure library) developed by the British department CCTA (Central Computing and Telecommunications Agency) in the late 1980s, is now managed by the British Ministry of Commerce OGC (Office of Government Commerce), mainly for IT service management (ITSM). ITIL provides an objective, rigorous and quantifiable standard and standard for a company's IT service management practice.)
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