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QoS(QualityofService,服务质量)是各种存在服务供需联系的场合中普遍存在的概念,它评估服务方满意客户服务需求的才干。

(QoS (Quality of Service, quality of service) is a common concept in various occasions where there is a relationship between supply and demand of services. It evaluates the ability of service providers to meet customer service needs.)

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